Useful information and Terms and Conditions
Terms and Conditions
The Terms and Conditions are an integral part of any accommodation contract or event booking*.
By confirming your reservation or accepting our offer, you agree to the&#;Terms and Conditions for the Hotel Industry 2006, the following rules and the cancellation conditions of the Hotel Schneeberghof.
All prices quoted are in euros including VAT and, if quoted, with the Schneeberghof wellness board, excluding accommodation tax of € 2.40 per person/night. Subject to changes and typographical errors.
Overnight stay only with breakfast:
If you only want a room with breakfast, € 14 per adult per day will be deducted from the half-board price.
Arrival and departure:
Your room will be available from 2 p.m. on the day of arrival. We ask you to vacate the room by 11 a.m. on the day of departure. The wellness area is available to you until 6 p.m. on the day of departure.
Holiday with dog:
You are welcome to bring your four-legged friend with you. Please understand that pets are not permitted in the restaurant and in the wellness and spa area. We charge € 12 per pet, per night, without food.
We ask for your understanding that smoking is not permitted anywhere in the hotel.
All our rooms are non-smoking rooms.
You are welcome to smoke on the balcony with the balcony door closed.
Room floor plans, pictures and panoramic tours:
Equipment, sizes and orientations may differ. Photos/images, tours and sketches are examples and may vary in individual rooms!
You are welcome to pay in cash, by debit card or credit card – VISA, Mastercard, American Express, Diners Club, JCB.
Bank details: Raiffeisenbank Wiener Neustadt-Schneeberg region, IBAN: AT 16 3293 7000 0601 9004 BIC: RLNWATWWWRN
Flexible cancellation policy:&#;
Valid for new bookings for one stay from 31 October 2021.
- In the event of an official border or hotel closure or a lockdown, you can cancel at any time at short notice and free of charge.
- If your home country issues a TRAVEL WARNING for our region, you can cancel your package tour free of charge.
Book securely with flexible cancellation conditions:
- Cancel free of charge up to 5 days before arrival!
In the event of a later cancellation, we reserve the right to charge&#;50% of the room price if we can no longer let out the cancelled room.&#;
In case of no-show or early departure without prior notice, 100% of the room rate will be charged.&#;
We recommend that you take out travel insurance from Europäische Reiseversicherung AG.
All information about the insurance policy and the online contract can be found here here.&#;
We are also happy to provide travel insurance that you can purchase through us.
Please let us know if you would like to arrange travel insurance through us.&#;We will then be happy to take care of the entire process for you.
Otherwise, the provisions of the General Terms and Conditions for the Hotel Industry 2006&#;(AGBH 2006) shall apply.
Additional&#;Events Terms and Conditions apply for event bookings.&#;The General Terms and Conditions for the Hotel Industry 2006 as amended also apply to all provisions not regulated in these Terms and Conditions.